2024-05-14 14:12:09

AzureDesk

Make your Customers happy


  • Company Name : Azuredesk



  • About Solution :

    Helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules

  1. Feature 1 : Alerts / Escalation
  2. Feature 2 : Automated Routing
  3. Feature 3 : Call Center Management
  4. Feature 4 : Document Storage
  5. Feature 5 : Email Integration
  1. USP 1 : Service Level Agreement (SLA) Management
  2. USP 2 : Multi-Channel Communication
  3. USP 3 : Ticket Management
  1. Price 1 : 12.00/month/user
  1. Feedback 1 : Simple to use , affordable for 1 Man Business or SMB, if mobility is not required.
  2. Feedback 2 : It keeps support tickets reasonably organized
  3. Feedback 3 : “AzureDesk is a software that highlights by its simplicity of use.”
  1. Story 1 : "Azuredesk is allowing us to manage support tickets in an ISO270001 approved fashion, while retaining our SLAs. The great hookup to our email system allows our off-site consultants to chip in on more difficult cases." - Campbell Brown,Managing Consultant ABM Systems
  2. Story 2 : "This is easy to deploy and easy to use! Tech support is chat available to take care of any questions regarding the product.Organization and transparency of issues.Only con that I didn't know about this years ago!" - Chris Wood System Administrator Dennis Dillon Auto Group
  3. Story 3 : "Clean and uncluttered application, great value for money and the support is great, with no delay in responding to calls. Being able to assign calls to external organisations is also a big benefit to us." - Steve Parlby Head of IS Andium Homes

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